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Consultation vs. Referral

One of the most troublesome coding decisions is whether a visit is a consultation or a referral. A consultation is a rendering of advice or your professional opinion, followed by a report of your findings to the referring physician. A consultation visit results in the patient returning to the primary care physician who initiated the care. Diagnostic testing can be provided and billed in a consultation.

The following chart summarizes the difference between a consult and a referral.

 

CONSULT

REFERRAL

Request

"Please see patient for a consult."
"Consulting services requested."
Must be in writing

"Patient has been referred by..."

Problem

Suspected or known diagnosis
Consulting physician unsure of condition or assumption of management

Identified problem

Treatment

Undetermined or possibly known

Known

Requesting Physician

Decides which physician will administer care
Uncertain at time of consult

Oversees and manages care

Report

Written report to requesting physician

Written report to requesting physician is not necessary

CPT Code

Consult

New or established patient

The ACR has developed forms for physicians to utilize in their practice to guarantee proper documentation for consultations. These forms can be used in patients' records to show medical necessity. If you need further assistance or have questions please contact the ACR coder Melesia Tillman, CPC at (404) 633-3777, ext 820.

Download the forms through the links below (Note: all files are Word documents to allow you to customize them for your practice).

Consultation Referral letter

Request for Consultation or Transfer of Care for (Specialty) Services

Post-Encounter Response Letter